Privacy and security

We are committed to respecting the privacy of all users of this website.

Dental Practitioner Support operates within Australian legal requirements, which are intended to safeguard access and use of your information.   

Dental Practitioner Support makes every effort to adhere to the Guidelines for Federal and ACT Government worldwide websites developed by the Office of the Australian Information Commissioner. Information provided by you through this website will comply with the Australian Privacy principles. These principles govern standards, rights and obligations around:

  • the collection, use and disclosure of personal information
  • an organisation or agency’s governance and accountability
  • integrity and correction of personal information, and
  • the rights of individuals to access their personal information.

Find out more information about the Australian privacy principles.

Dental Practitioner Support is also bound by the following Victorian privacy legislation:

  • section 141 of the Health Services Act 1988 (Cth)
  • section 346 of the Mental Health Act 2014 (Vic)
  • Health Records Act 2001 (Vic), and
  • Privacy and Data Protection Act 2014 (Vic).
Collecting your data

We will not make any attempt to identify you or your browsing activities from the data collected.

The data that is collected is:

  • the date and time of individual visits to the website
  • the pages that have been accessed and the documents that have been downloaded, and
  • the type of browser used.
Email communications and your information

If you choose to register for email message correspondence via the website some personal information will be recorded for the purpose of enabling us to:

  • provide services to you (such as responding to your query and exploring your email discussion)
  • provide information and resources to you (for example, if you order any Dental Practitioner Support materials to be sent to you), and
  • if you lodge a complaint with us, to process and respond to the complaint.

Your email address will not be added to any mailing lists without your prior consent by way of a specific request in writing from us. We will not use or disclose your email address for any other purpose without your prior written consent, unless we are required to do so by law or court order or in a circumstance where we have a 'duty of care', that is, when information indicates imminent risk of harm to self or others.

Contact us

If you have any queries, concerns or require further information relating to privacy and security of Dental Practitioner Support, you are invited to call us on 1800 377 700.